Chatrelle

This Privacy Policy explains how Chatrelle (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our website, services, and applications. Your privacy and safety are important to us. By accessing or using Chatrelle, you agree to the practices described below.

1. Information We Collect

We collect only the information that is necessary to provide you with a functional, safe, and enjoyable chatting experience. This includes:

- Username: Chosen by you at registration or upon guest login.
- Password: Encrypted and never stored in plain text.
- Email Address: Optional, but used for account recovery or communication.
- Gender & Age: Selected during registration to personalize your experience.
- IP Address: Collected automatically to prevent abuse, fraud, and enforce bans.
- Device Information: Such as browser type, operating system, and language preferences for technical optimization.

2. Guest Users

If you choose to use Chatrelle as a guest, no permanent account will be created. Guest sessions are temporary and expire once you leave the platform. However, IP-based moderation still applies to prevent misuse of our systems.

3. How We Use Your Data

We use your data for the following purposes:

- To create and manage your Chatrelle account. - To allow you to participate in public or private chat rooms. - To moderate and prevent abuse, spam, or violations of our community rules. - To improve platform performance, security, and user experience. - To communicate with you regarding updates, changes, or support.

4. Cookies and Session Tracking

We use session cookies to maintain your login state and remember your language preferences. These cookies are essential to the proper functioning of Chatrelle and do not contain personal or sensitive data. We do not use third-party tracking cookies or serve invasive ads.

5. Disclosure to Third Parties

We do not sell, rent, or share your personal information with third-party advertisers or data brokers. Your data is strictly used for internal platform functionality. However, we may disclose information if required to do so by law or if it’s necessary to investigate abuse or a breach of our terms of service.

6. Protection of Your Information

We implement technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Passwords are encrypted, and all access to user data is restricted and monitored. Although no system is 100% secure, we take every reasonable precaution to keep your data safe.

7. Your Rights and Choices

As a Chatrelle user, you have full control over your information. You may:

- Edit your profile details. - Delete your account permanently. - Request access to the information we hold about you. - Request correction or removal of inaccurate data. - Contact support to report misuse or privacy concerns.

8. Children's Privacy

Chatrelle is intended for users aged 13 and above. We do not knowingly collect data from children under the age of 13. If we become aware that a child under 13 has registered, we will delete their data immediately and restrict access in accordance with applicable child protection laws.

9. Data Retention

We retain user data only for as long as it is necessary to maintain your account and fulfill the purposes outlined in this policy. Guest sessions are not stored after expiration. Messages and chat history may be retained temporarily for moderation, abuse prevention, and technical troubleshooting.

10. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in legal requirements, platform features, or security practices. When we do, we will notify users of any major changes. Continued use of Chatrelle after updates implies your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us at:
Email: [email protected]
Or through the contact form in your account settings.

Thank you for trusting Chatrelle. We are committed to maintaining a respectful, safe, and secure environment for all users.